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[BUG] Gateway doesn't install on ubuntu 24 #1543

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juanredondo opened this issue Sep 27, 2024 · 0 comments
Open

[BUG] Gateway doesn't install on ubuntu 24 #1543

juanredondo opened this issue Sep 27, 2024 · 0 comments
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@juanredondo
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juanredondo commented Sep 27, 2024

Describe the bug
I have been follow your installation guide on https://thingsboard.io/docs/iot-gateway/install/deb-installation/ but fails
Creating the directory, /etc/thingsboard-gateway/extensions with the same permission as /etc/thingsboard-gateway/config, as workaround, installation is ok

Error traceback (If available):

Copying extensions to /var/lib/thingsboard_gateway/...
cp: cannot stat '/etc/thingsboard-gateway/extensions': No such file or directory
dpkg: error al procesar el paquete python3-thingsboard-gateway (--configure):
 el subproceso instalado paquete python3-thingsboard-gateway script post-installation devolvió el código de salida de error 1
Se encontraron errores al procesar:
 python3-thingsboard-gateway
E: Sub-process /usr/bin/dpkg returned an error code (1)

Versions (please complete the following information):

  • OS: Ubuntu 24.04
  • Thingsboard IoT Gateway version 3.5.2
  • Python version 3.12
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