cannot display character character in static image

[williamay53]

Hi,

I find that I cannot write chinese character in static image, e.g. I have the following code:

`import plotly.express as px

df = px.data.gapminder().query("country=='Canada'")
fig = px.line(df, x="year", y="lifeExp", title="測試")
fig.write_image('test_chinese_character.png')`

the result is as follows:

[williamay53]

I am using ubuntu 22.04.1 LTS, python3, plotly v5.10.0 and kaleido v0.2.1

[Jaorow]

@williamay53 any solution found?
I am having the same error with plotty 5.18.0 and this line:

plotly.io.write_image(fig, temp_file+"/t.png", format="png")

[DCRcoder]

i got same problem. is there some solution about it.

[williamay53]

I am using ubuntu, I install language pack using the following command to solve

sudo apt-get install language-pack-zh*
sudo apt-get install chinese*

[gvwilson]

Thanks for your interest in Kaleido. We are currently working on an overhaul that might address your issue - we hope to have news in a few weeks and will post an update then. Thanks - @gvwilson

[dkettchen]

having this same issue with exporting a table containing japanese characters, looking forward to the solution (may try williamay53's installing language packages solution later for now 🙌 edit: tried installing japanese language packs, didn't fix it, still just showing up as boxes 😐)