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Addressing SPAM inputs on Touchpoints surveys #1715

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BinFZheng opened this issue Dec 9, 2024 · 1 comment
Open
6 tasks

Addressing SPAM inputs on Touchpoints surveys #1715

BinFZheng opened this issue Dec 9, 2024 · 1 comment

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@BinFZheng
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Per conversation today - @ryanwoldatwork is addressing spam inputs on Touchpoints forms

  • Spam issues - added inputs - getting more inputs that what form owners asked for - ex. TSA airport code
  • Lock down issues -
  • Add validation check on inputs based on question formats
  • standardize Touchpoints outputs - account for spam (ex. thumbs up/down only output 1s, 0s, check for code snippet in open-ended question text)
  • develop a SPAM score to engage FORM owners on tagging spam responses
  • use SPAM score data to understand and fix issue
@ryanwoldatwork
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#1709

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