Uncaught TypeError: Cannot read property 'enqueue' of undefined

[ghost]

Successfully connected my Brightcove account with the Video Connect plugin but can't see any of my videos or playlists in the admin panel. Instead, I get a JavaScript error "Cannot read property 'enqueue' of undefined". See below for screenshot of behavior.

[sudar]

Thanks for reporting this issue. We are currently looking into it to figure out what is going wrong.

[sudar]

Are you facing this issue in WordPress VIP or in a self-hosted WordPress install?

[ghost]

We're using wpengine.com for our hosting.

[tobeycodes]

@thatLuke @sudar the same issue exists for us on WPEngine

[sudar]

@thatLuke @schrapel

Looks like one of the must-use plugins in WP Engine is preventing the heartbeat api which is causing the above issue.

You can add the following code in your themes function.php file or as a seperate plugin to fix the issue.

function mysite_add_heartbeat ( $heartbeat_pages ) {
	$heartbeat_pages[] = 'admin.php';
	return $heartbeat_pages;
}

if (class_exists('WPE_Heartbeat_Throttle')) {
	add_filter ('wpe_heartbeat_allowed_pages', 'mysite_add_heartbeat');
}

Explanation at https://wordpress.org/support/topic/cannot-add-new-videos-uncaught-typeerror/page/2/#post-8792034